# HelloAssist

> HelloAssist is an AI voice receptionist for small businesses. It answers every call 24/7 in the business's own voice — answering questions, booking appointments, screening robocalls and telemarketers, and capturing every lead — then emails a clean summary of each call. It integrates with the software each business already uses.

## What HelloAssist does
- Answers every inbound call 24/7 (day, night, weekends, holidays) in under one ring — no voicemail, no missed leads.
- Books appointments and jobs directly into the business's real, live scheduling system.
- Captures the caller's name, number, and need, then emails a summary and transcript the moment the call ends.
- Screens robocalls and telemarketers so only real calls reach the owner.
- Speaks in a custom persona, voice, and greeting tuned to the business's brand.
- Multilingual by design: bilingual in English and Spanish today (Spanish is the first of many planned languages). Recognizes when a caller switches languages — even mid-call — and responds in kind, continuing in whichever language the caller prefers. For languages beyond English, premium multilingual voices give the most natural pronunciation and are available as an option at a higher per-minute rate.
- Respects the caller's time: once it has the name, callback number, and what they need, it wraps up the call quickly and lets the caller know the business will call them back — rather than keeping them on the line.

## Integrations
HelloAssist connects to the tools a business already runs on:
- Mindbody — salons, spas, wellness & fitness: look up clients, check class & service availability, book appointments.
- Guesty — vacation rentals & property management: pull reservations and property details, create maintenance tasks.
- AppFolio — property management: surface units, residents, and work orders.
- Gingr — pet care, boarding & daycare: check pet records and availability, book stays.
- Custom databases & APIs — connect HelloAssist to a proprietary system so it speaks the business's own data.
- Website — when there's no system to connect, HelloAssist can read the existing website to learn services, pricing, and policies.
New integrations are built on request: if the software has an API, HelloAssist can connect to it.

## Dashboard
Every account includes a dashboard (desktop and mobile) showing minutes used vs. the plan allowance, calls answered, leads captured, spam blocked, and a recent-calls list with the outcome of each call (booked, lead, message, or spam screened).

## Add-ons (optional)
- Customer Intakes: send callers a private link to upload photos of the problem and type details that are hard to capture accurately by voice — exact service address, correctly spelled email, and a note for the business. (Delivered via one secure link; no app to download.)
- Live scheduling: the assistant books real appointments into the business's calendar/booking system with automatic confirmations.
- System integrations: connect Mindbody, Guesty, AppFolio, Gingr, or a custom database so the assistant works with live data. (Setup/integration fee applies.)

## Pricing
Every plan includes a dedicated business number, premium voices, SMS notifications, a full chat log, a customized prompt, and priority support. Unused included minutes roll over to the next month.
- Starter — $39/month: 160 included minutes/mo (up to ~107 calls). Reload anytime at 27¢/min. For solo operators and small teams.
- Professional — $99/month: 420 included minutes/mo (up to ~280 calls). Reload anytime at 25¢/min. For busy businesses.
- Enterprise — 23¢/minute: unlimited minutes, no monthly cap, billed per minute with a card on file. For high call volume.
Connecting HelloAssist to existing software (Mindbody, Guesty, AppFolio, Gingr, custom databases) and automations like live scheduling typically involves an additional setup & integration fee — contact us to discuss.

## Who HelloAssist is for
Home services & trades, property management, vacation rentals, salons & spas, dental & medical offices, wellness & fitness, pet care & boarding, and service contractors — any business where a missed call is a missed customer.

## How it works
1. We learn the business — services, pricing, hours, FAQs, and tone of voice.
2. We connect the tools — booking, CRM, or property software, so the assistant works with live data.
3. The business goes live — forward the existing line or use a dedicated number; every call is summarized to the inbox.

## Contact
- Request a demo: https://helloassist.us/
- Email: scott@helloassist.us